FAQ

  • Yes. Structured training for administrators and end users. Delivered by the CoreNova team (About Us). 95% of trained clients pass internal certification.

  • Fair. 99.9% applies to structured documents (invoices, forms, IDs) after human validation. For handwritten Arabic on low-quality scans, accuracy is lower. We will test your actual documents during the demo and give you real numbers — not marketing claims.

  • Partially. Clean handwriting: 90-95%. Messy prescriptions: lower. We recommend human review for high-stakes fields (signatures, medical notes). We are honest about this upfront.

  • Yes. On-premise deployment available. You control the data. We do not have access. Used by banks and government entities across the GCC.

  • That is exactly why we built a human-in-the-loop review. The 20% that fails goes to your team for correction. Those corrections train the model. Next month, the failure rate drops to 15%. Month after: 10%. You are not stuck at 80%.

  • SOC2 Type 2 certified. GDPR compliant. HIPAA/PCI-DSS compatible. AES-256 encryption. TLS 1.3. No data persistence in the cloud unless you configure it.

  • Generic GPTs train on the public internet. Kudra trains on your documents. 80% more accurate on document extraction tasks. Plus source citations and audit trails that generic LLMs don’t provide.

  • REST API. If your ERP has an API, we connect. If not, CSV export or Zapier. Tell us your ERP during the demo, and we will confirm compatibility.

  • Yes. Send us 5-10 sample documents. We process them. You see results. No generic demo. No slides. Just your documents, our platform, live results.

  • Those tools store files. DocuWare manages processes. With Drive, you still chase approvals by email. With DocuWare, approvals happen inside the system — with deadlines, escalations, and full audit trails.

Ready to Modernise Your Document and Workflow Operations?

Book a free consultation to see how intelligent document processing in the UAE, AI document management in Dubai, and enterprise automation solutions across the GCC can reduce manual work, improve accuracy, and give your teams faster access to the data they need to operate efficiently.